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We will get back to you as soon as possible—usually within one working day.

Contact us directly
+358 (0)9 612 1917

09:00–16:30 Helsinki time zone

Open your
Voima Account Do it online or by visiting us

Opening online

  1. Use a browser or download the Voima app.

  2. Start the registering process.

    You need

    • a device with a camera (e.g. smartphone) and
    • a valid ID document (e.g. passport / national ID card).

    We will protect your data and will only ask what we need to know. Please check our privacy policy for the full details.

  3. Voima will process your application.

    After the processing, Voima will inform you when you can start using your account. On weekdays, this generally takes less than 24 hours.

    Once this is done, you can start buying and selling gold.

Opening at our office

You can also open an account by visiting our office in Helsinki. You can visit us by booking an appointment either by email or by phone. Please remember to bring your ID with you.

Book an appointment +358 (0)9 612 1917

09:00–16:30 Helsinki time


  • You are at least 18 years old.

    Parents and guardians can also open a Voima Account for their children or wards.

  • You are not from a banned jurisdiction.

    Due to international sanction policies, we are currently not capable of accepting people residing in certain countries as Customers.

  • You are not on an AML/CTF-related watch or sanctions list.

    Voima complies with international regulations regarding anti-money laundering (AML) and countering the financing of terrorism (CTF).


If you have any questions or need help with opening your account, please contact our Customer care.

Customer care +358 (0)9 612 1917

09:00–16:30 Helsinki time