Question

Are there any shipping options available?

Answer

Yes. Within the Finnish borders, standard deliveries for 100-gram gold bars are available in exchange for a €70 fee per bar. This consists of a €20 withdrawal fee and a shipping fee of €50. If you want to arrange shipping outside Finland, please contact Voima’s Customer care.

Miners are offered additional shipping services. The shipments are €50 each, and they are operated by Avarn Cash Solutions Oy. The maximum value of a shipment is €150,000 and the maximum weight is 50 kg. The fee concerns logistics across Finland, with the exception of Lapland, North Ostrobothnia and Kainuu. If you wish to arrange logistics for these or other regions, please contact Voima’s Customer care.

Related questions

  • Do Voima's Customers own pure gold?

    Yes. The Customers' gold is investment grade, with a purity of at least 99.99%.

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  • Where does Voima store gold?

    The majority is stored in Helsinki and the rest is at Voima's gold accounts opened at its Swiss and British trading partners.

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  • I am concerned about the price of gold dropping. Should not gold store its value?

    Although its price can fluctuate in the short term, gold has been valued throughout millennia, thus outperforming many official currencies.

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  • How can I see the price of gold?

    By logging in to your Voima Account.

    Voima's price of gold is indicated in euros per gram. However, Voima accepts all currencies accepted by its primary banking partner, OP. Please note that since OP exchanges all the currencies for euros upon reception, additional conversion fees might apply.

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  • Can I sell gold to Voima?

    Yes. You can exchange the gold on your Voima Account for euros, which is equivalent to selling it to Voima.

    If you wish to sell your gold material, like bars or jewellery, you can bring it to Voima for a €100 fee. To do this, you need to book an appointment. The amount of pure gold in the batch will be analysed, after which the corresponding amount of gold is deposited into your Voima Account. You can then exchange it for euros.

    In terms of the delivered material, Voima accepts gold bars, plates, jewellery and other gold items.

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  • Is the gold stored by Voima audited?

    Yes. These are conducted by third parties, namely PricewaterhouseCoopers, ALS Inspection UK Ltd. and Hill Audit.

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  • Is the gold stored by Voima insured?

    Yes. The gold stored in Voima's vault is insured to its full market value by Liberty Mutual.

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  • Can Voima tell me how much should I allocate to gold?

    No. Voima does not give investment advice to anyone, and hence no personal recommendations can be offered.

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  • How does Voima source the gold?

    Voima's gold supply is divided into two categories:

    • Voima Miners and other Customers
    • Voima's trading and refinery partners

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  • Why should I keep my gold on a Voima Account instead of withdrawing it?

    For reasons of security, convenience and liquidity.

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