1 - Open a gold account at our app.voimagold.com -service
2 - Confirm your e-mail address

3 - Log in
4 - Go to "Funds" and register a bank transfer with the desired amount. You will receive a bank account number and a reference number for making a wire transfer.
5 - After completing the wire transfer, we will confirm your transaction within one bank day after your transaction is visible on our side.

6 - The amount has now been added to your currency account. You can now make gold purchases from "Gold account" > "Buy gold", with the available currency account balance.
Gold purchasing price is locked the moment you make a purchasing decision.

1 - Log in to the service
2 - Go to: "Gold account" > "Sell gold"
3 - Choose and sell the desired amount.

4 - The sum you receive from your selling transaction will be visible on your currency account as soon as we have confirmed the transaction.

You can deposit gold to your Voima Gold account.

We measure, weigh and evaluate the gold you bring. After making the deposit, we smelt all the gold we receive and cast them into Voima -bars. The gold you have handed over can not be redeemed back in the same form.

You can bring and deposit to your Voima Gold account:

1 - Voima -gold bars
2 - Gold products such as gold bars and coins made by other refineries

3 - Major customers can also deposit gold in other forms such as: jewelry gold, doree bars, recycled gold, or other gold matter.
4 - If you do not yet have an account, but you would like to deposit gold in other forms than stated on points 1 and 2. 
You can make a custom request for depositing gold and opening an account. In such cases we go through a case by case due dilligence -process.

Manually, yes. You can save monthly by depositing funds into your Voima Gold account every month and then by purchasing gold with the desired amount.

We do not offer automated service for opening a monthly savings account.

You can transfer funds to your Voima Gold account via bank transfer.

You can also deposit gold to us. The deposited amount is then added to your Voima Gold balance in grams. A fee is charged according to our tariff. If you are a customer and wish to deposit gold, contact our customer service to learn more.

No.

Voima Gold account is personal.

Whoever can withdraw a gold bar and give it as a gift. Whoever can also donate money to another for making a purchase. The customer themselves must ensure that they are following the taxation rules and regulations in effect in their country of residence.

All the gold we sell is physical and pure (999.9). The gold is smelt and cast to bars in Swiss Metalor Technologies SA refinery. A certificate of conformity is available for all our gold.

The gold can be withdrawn in 1 kilogram and 100 gram bars, where the withdrawal expenses are 20€ per bar. It is beneficial to for you to contact our customer service ahead of your withdrawal. We do not keep larger amounts ready for withdrawal at all times for security reasons.

Alternatively the customer may request a transportation for their gold to their desired destination. For safety,- and practical reasons we do recommend keeping the gold stored in our vault to be able to manage your ownings through our app.voimagold.com -service.

Using our Voima Gold -service you can own portions of larger gold bars and keep your gold in a very liquid form. Using our service you can buy and sell gold whenever your want, from wherever you want.

When you store your gold at home or elsewhere you have to pay off the manufacturing costs, which are proportionally larger the smaller the quantities you buy. If you have larger investment gold products such as 1kg bars and you want to liquidate only a portion of it: You have to first sell the 1kg bar and then buy smaller gold products in its place if you still want to keep a certain sum stored in gold.

Your whole transaction history is available for viewing and download through your personal Voima Gold -account.

You can also request a certificate of conformity of the gold from our customer service.

We do not.

Yes. If you own at least 100 grams of gold through our service, you may contact our customer service to order a delivery. Currently we price each delivery separately.

You may withdraw smaller amount (<1 kg) at any time during our opening hours. When withdrawing larger amount you have to contact our customer service in advance, both for security reasons and in order to avoid any unnecessary visits to our office.
We do not keep large amount delivery ready at all times for security reasons.

If you need a delivery for your gold, contact our customer service. We arrange and price each delivery separately.

Voima Gold is currently owned by Finnish private investors.

You can view the current Terms of Service here.

(www.voimagold.com/tos)