Voima alone collects user information on its website, and no third-party services are used for this. The user information collected by Voima is not shared with any third parties in any way.
It is impossible to identify users based on the collected user information. This information is therefore not personal data.
Voima collects information about the use of the website and the application primarily in order to detect issues in the systems. When the actions carried out before the issue are known, it is easier to track down the root cause and fix it. The information also helps Voima to ascertain that its services can be used on all devices.
Secondarily, the website tracking helps Voima to understand whether its advertising has reached the intended audience. Voima does not use the collected information to target any advertisement. In addition, Voima does not share the collected information with any of its advertising channels.
No. Unfortunately, Voima does not give investment advice to anyone.
Open on new pageNo. Voima does not provide tax advice. For up-to-date information regarding tax matters, please consult your local tax authorities.
Open on new pageOnly the safe account fee. The other fees are VAT-exempt.
Read full answerSend a request to Voima's Data Protection Officer either by email at dpo@voimagold.com or by sending mail to the following address:
Voima Gold Ltd. / Data Protection Officer
Bulevardi 5
00120
Helsinki
Finland
Yes. All you need to do is to book an appointment by contacting Voima's Customer care. Please also remember to bring your ID with you when you come to the office.
Open on new pageNo. Voima does not give investment advice to anyone, and hence no personal recommendations can be offered.
Open on new pageIt means that you are the legal owner of the gold you have acquired through Voima's service and that the gold is not on Voima's balance sheet.
Read full answerVoima provides accounts for the management of gold and euro assets. The account is called Voima Account, and through it Customers can exchange euros for gold and vice versa. The account can be managed either online or through appointments made at Voima's office. The Customers' gold is primarily stored at Voima's own vault in Finland.
Open on new pageEverybody. The account can be opened for individuals, businesses and institutions alike. You can even open an account for your children!
Open on new pageNo. The bank account that you wish to make transfers from and into must have been opened in your name.
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