Customer service by phone is open on weekdays from 10 AM to 1 PM Helsinki time.

Are there any shipping options available?

Question
Are there any shipping options available?
Answer

Yes. Within the Finnish borders, standard deliveries for 100-gram gold bars are available in exchange for a €50 fee per shipment. The shipment is handled by Posti, and the maximum value a parcel can contain is €15,000. This means that you can ship a maximum of two 100-gram gold bars per shipment. If you want to arrange shipping outside Finland, please contact Voima's Customer care.

Please note that if you wish Voima to ship your gold bars to you, the gold is withdrawn from Voima's ecosystem. That is why you will also pay a €20 withdrawal fee per bar, as indicated on the pricing page.

Miners are offered additional shipping services. The shipments in Finland are €50 each, and they are operated by Nokas Finland Oy. The maximum value of such a shipment is €150,000 and the maximum weight is 50 kg. The fee concerns logistics across Finland, with the exception of Lapland, North Ostrobothnia and Kainuu.

Standard secure logistics can also be arranged from Sweden to Voima's Helsinki office. These shipments are free of charge, and they are operated by UPS. The maximum value of such a shipment is €50,000. The service is available across Sweden and it concerns gold batches only.

If you wish to arrange logistics for any other regions, please contact Voima's Customer care.

Voima