09:00–17:00 Helsinki time zone
Yes. You can do this through your own bank account by setting a sum that will be transferred to your Voima Account regularly, for example once a month.
In case you need help with this, please contact Voima's Customer care.
Yes, if you are liable to pay taxes in Finland. In other cases, you should consult your local tax authorities for the answer.Read full answer
Send a request to Voima's Data Protection Officer either by email at email@example.com or by sending mail to the following address:
Voima Gold Ltd. / Data Protection Officer
Liquidity describes how easily you can convert something into money.Read full answer
Yes. You need two factors to log into your account: a password and an SMS code. This makes it harder for unauthorised people to access your account and, thereby, two-factor authentication adds an extra layer of security to your Voima Account.Open on new page
The Good Delivery specification is a set of rules issued by the London Bullion Market Association (LBMA) describing the fine ounce weight, purity and the physical appearance of gold and silver bars. If a refinery has been accredited by the LBMA, it must produce bars according to the Good Delivery specifications.
Voima's Customers can withdraw Good Delivery gold bars: these bars weigh approximately 12.4 kg, and the withdrawal price can be checked from Voima's pricing page.Open on new page
It means that you are the legal owner of the gold you have acquired through Voima's service and that the gold is not on Voima's balance sheet.Read full answer
For reasons of security, convenience and liquidity.Read full answer
No. Voima requires that each Customer is identified in order to ensure the provision of safe services and to comply with AML/CFT legislation.Open on new page
No. Voima does not give investment advice to anyone, and hence no personal recommendations can be offered.Open on new page
Try to resend the code by clicking on 'Send the code again' or 'Did not get the code?'. If you still do not get the code, please contact Voima's Customer care through firstname.lastname@example.org or by calling +358 (0)9 612 1917.Open on new page
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