09:00–17:00 Helsinki time zone
Yes. All you need to do is to book an appointment by contacting Voima's Customer care. Please also remember to bring your ID with you when you come to the office.
You can use this link to access the terms.Open on new page
Everybody. The account can be opened for individuals, businesses and institutions alike. You can even open an account for your children!Open on new page
No. Unfortunately, Voima does not give investment advice to anyone.Open on new page
No. Voima does not give investment advice to anyone, and hence no personal recommendations can be offered.Open on new page
The Good Delivery specification is a set of rules issued by the London Bullion Market Association (LBMA) describing the fine ounce weight, purity and the physical appearance of gold and silver bars. If a refinery has been accredited by the LBMA, it must produce bars according to the Good Delivery specifications.
Voima's Customers can withdraw Good Delivery gold bars: these bars weigh approximately 12.4 kg, and the withdrawal price can be checked from Voima's pricing page.Open on new page
Voima provides accounts for the management of gold and euro assets. The account is called Voima Account, and through it Customers can exchange euros for gold and vice versa. The account can be managed either online or through appointments made at Voima's office. The Customers' gold is primarily stored at Voima's own vault in Finland.Open on new page
Voima alone collects user information on its website, and no third-party services are used for this. The user information collected by Voima is not shared with any third parties in any way.
It is impossible to identify users based on the collected user information. This information is therefore not personal data.
Voima collects information about the use of the website and the application primarily in order to detect issues in the systems. When the actions carried out before the issue are known, it is easier to track down the root cause and fix it. The information also helps Voima to ascertain that its services can be used on all devices.
Secondarily, the website tracking helps Voima to understand whether its advertising has reached the intended audience. Voima does not use the collected information to target any advertisement. In addition, Voima does not share the collected information with any of its advertising channels.Open on new page
Voima's main office is located at Bulevardi 5, 00120, Helsinki, Finland. If you want to pay a visit, you only have to book an appointment.Open on new page
Voima's gold supply is divided into two categories:
No. Voima's Customers own the gold fully, with minimal counterparty risks. ETFs, on the other hand, are share-based, and thus its owners own shares to the fund. ETFs can have very complex ownership structures, which would be in opposition to what Voima wants for its Customers.Open on new page
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