Related questions

• Am I liable to pay tax for any capital gains when I sell my gold?

  Yes, if you are liable to pay taxes in Finland. In other cases, you should consult your local tax authorities for the answer.

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• Why do I need to take a picture of my face and ID?

  This is a security measure intended to ensure that it is indeed you who is opening the account, and not someone who has happened to come across your ID.

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• Does Voima submit the Customer's tax information to the Finnish Tax Administration if the Customer so requests?

  No. Voima submits information to the Finnish Tax Administration only in accordance with the legal requirements. Thus, no information is submitted automatically or by Customers' requests. Rather, the person liable to pay taxes is responsible for submitting their own information to the tax authorities.

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• Can I use any account for Voima Account-related transfers?

  No. The bank account that you wish to make transfers from and into must have been opened in your name.

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• Where can I find Voima's terms of service?

  You can use this link to access the terms.

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• Can Voima give me investment advice?

  No. Unfortunately, Voima does not give investment advice to anyone.

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• Which of Voima's fees include VAT?

  Only the safe account fee. The other fees are VAT-exempt.

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• Are there any countries from which Voima cannot accept Customers?

  Yes. Due to international sanction policies and technical limitations, all residents from certain countries are blocked from access to financial services.

  Currently, the following countries and areas cannot use Voima's services: 🇨🇳 China, 🇨🇺 Cuba, 🇰🇵 North Korea, 🇮🇷 Iran, 🇷🇺 Russia, 🇸🇾 Syria and Crimea.

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• Where can I find Voima's privacy policy?

  You can use this link to access the policy.

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• Does Voima employ two-factor authentication?

  Yes. You need two factors to log into your account: a password and an SMS code. This makes it harder for unauthorised people to access your account and, thereby, two-factor authentication adds an extra layer of security to your Voima Account.

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