Question

Is Voima a neobank?

Answer

No. Voima relies on digital as well as physical presence, and hence the company has its own office at Bulevardi 5, Helsinki, Finland.

Related questions

  • Do Voima's Customers own pure gold?

    Yes. The Customers' gold is investment grade, with a purity of at least 99.99%.

    Read full answer
  • Where does Voima store gold?

    The majority is stored in Helsinki and the rest is at Voima's gold accounts opened at its Swiss and British trading partners.

    Read full answer
  • I am concerned about the price of gold dropping. Should not gold store its value?

    Although its price can fluctuate in the short term, gold has been valued throughout millennia, thus outperforming many official currencies.

    Read full answer
  • Does Voima accept cryptocurrencies?

    No. For the time being, Voima does not accept any cryptocurrencies.

    Open on new page
  • How can I see the price of gold?

    By logging in to your Voima Account.

    Voima's price of gold is indicated in euros per gram. However, Voima accepts all currencies accepted by its primary banking partner, OP. Please note that since OP exchanges all the currencies for euros upon reception, additional conversion fees might apply.

    Open on new page
  • Can I sell gold to Voima?

    Yes. You can exchange the gold on your Voima Account for euros, which is equivalent to selling it to Voima.

    If you wish to sell your gold material, like bars or jewellery, you can bring it to Voima for a €100 fee. To do this, you need to book an appointment. The amount of pure gold in the batch will be analysed, after which the corresponding amount of gold is deposited into your Voima Account. You can then exchange it for euros.

    In terms of the delivered material, Voima accepts gold bars, plates, jewellery and other gold items.

    Open on new page
  • Are there any shipping options available?

    Yes. Within the Finnish borders, standard deliveries for 100-gram gold bars are available in exchange for a €70 fee per bar. This consists of a €20 withdrawal fee and a shipping fee of €50. If you want to arrange shipping outside Finland, please contact Voima’s Customer care.

    Read full answer
  • Is the gold stored by Voima audited?

    Yes. These are conducted by third parties, namely PricewaterhouseCoopers, ALS Inspection UK Ltd. and Hill Audit.

    Read full answer
  • Does Voima accept payments by credit card or cash?

    No. For now, Voima only accepts bank transfers.

    Open on new page
  • Is the gold stored by Voima insured?

    Yes. The gold stored in Voima's vault is insured to its full market value by Liberty Mutual.

    Read full answer
All questions and answers