Question
Our child is turning 18 soon — is there anything we need to do?
Answer
Congratulations on the upcoming milestone!
When a young person turns 18, all authorisations granted on their Voima Account will be removed. In addition, contact details such as email address and phone number will be deleted if they belong to the guardian who has been managing the account.
The account holder must therefore update their personal details once they come of age. This is done by contacting Voima customer service by phone at 09 612 1917 or by email at contact@voimagold.com.
Updating the account details ensures smooth and secure access going forward. Once the details have been updated, the account can be used normally.
If you have any other questions regarding your account, we are happy to help.
