09:00–16:30 Helsinki time zone
The EEA countries are the following: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and Switzerland.
It means that you are the legal owner of the gold you have acquired through Voima's service and that the gold is not on Voima's balance sheet.Read full answer
You can use this link to access the policy.Open on new page
No. The bank account that you wish to make transfers from and into must have been opened in your name.Read full answer
No. Unfortunately, Voima does not give investment advice to anyone.Open on new page
You can use this link to access the terms.Open on new page
Send a request to Voima's Data Protection Officer either by email at email@example.com or by sending mail to the following address:
Voima Gold Ltd. / Data Protection Officer
Yes. Due to international sanction policies and technical limitations, all residents from certain countries are blocked from access to financial services.
Currently, the following countries and areas cannot use Voima's services: 🇨🇳 China, 🇨🇺 Cuba, 🇰🇵 North Korea, 🇮🇷 Iran, 🇷🇺 Russia, 🇸🇾 Syria and Crimea.Open on new page
No. Voima requires that each Customer is identified in order to ensure the provision of safe services and to comply with AML/CFT legislation.Open on new page
Only the safe account fee. The other fees are VAT-exempt.Read full answer
No. Voima does not provide tax advice. For up-to-date information regarding tax matters, please consult your local tax authorities.Open on new page
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