The EEA countries are the following: Austria, Belgium, Bulgaria, Croatia, Cyprus, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Italy, Latvia, Liechtenstein, Lithuania, Luxembourg, Malta, Netherlands, Norway, Poland, Portugal, Romania, Slovakia, Slovenia, Spain, Sweden and Switzerland.
Only the safe account fee. The other fees are VAT-exempt.
Read full answer
Voima alone collects user information on its website, and no third-party services are used for this. The user information collected by Voima is not shared with any third parties in any way.
It is impossible to identify users based on the collected user information. This information is therefore not personal data.
Voima collects information about the use of the website and the application primarily in order to detect issues in the systems. When the actions carried out before the issue are known, it is easier to track down the root cause and fix it. The information also helps Voima to ascertain that its services can be used on all devices.
Secondarily, the website tracking helps Voima to understand whether its advertising has reached the intended audience. Voima does not use the collected information to target any advertisement. In addition, Voima does not share the collected information with any of its advertising channels.
Open on new pageYou can use this link to access the terms.
Open on new pageNo. The bank account that you wish to make transfers from and into must have been opened in your name.
Read full answerSend a request to Voima's Data Protection Officer either by email at dpo@voimagold.com or by sending mail to the following address:
Voima Gold Ltd. / Data Protection Officer
Bulevardi 5
00120
Helsinki
Finland
No. Voima requires that each Customer is identified in order to ensure the provision of safe services and to comply with AML/CFT legislation.
Open on new pageIt means that you are the legal owner of the gold you have acquired through Voima's service and that the gold is not on Voima's balance sheet.
Read full answerNo. Unfortunately, Voima does not give investment advice to anyone.
Open on new pageYou can use this link to access the policy.
Open on new page
Yes. Due to international sanction policies and technical limitations, all residents from certain countries are blocked from access to financial services.
Currently, the following countries and areas cannot use Voima's services: 🇨🇳 China, 🇨🇺 Cuba, 🇰🇵 North Korea, 🇮🇷 Iran, 🇷🇺 Russia, 🇸🇾 Syria and Crimea.
Open on new pageThe content is not available in the selected language.