Related questions

• What does LBMA Good Delivery mean?

  The Good Delivery specification is a set of rules issued by the London Bullion Market Association (LBMA) describing the fine ounce weight, purity and the physical appearance of gold and silver bars. If a refinery has been accredited by the LBMA, it must produce bars according to the Good Delivery specifications.

  Voima's Customers can withdraw Good Delivery gold bars: these bars weigh approximately 12.4 kg, and the withdrawal price can be checked from Voima's pricing page.

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• How does Voima source the gold?

  Voima's gold supply is divided into two categories:

  • Voima Miners and other Customers
  • Voima's trading and refinery partners

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• Is the gold stored by Voima audited?

  Yes. These are conducted by third parties, namely Bureau Veritas, ALS Inspection UK Ltd. and Hill Audit.

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• Do Voima's Customers own pure gold?

  Yes. The Customers' gold is investment grade, with a purity of at least 99.99%.

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• How can I see the price of gold?

  You can view Voima's gold price on the pricing page. The price can also be seen by logging into your Voima Account.

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• Can I sell gold to Voima?

  Yes. You can exchange the gold on your Voima Account for euros, which is equivalent to selling it to Voima.

  If you wish to sell your gold material, like bars or jewellery, you can bring it to Voima for a €100 fee. To do this, you need to book an appointment. The amount of pure gold in the batch will be analysed, after which the corresponding amount of gold is deposited into your Voima Account. You can then exchange it for euros.

  In terms of the delivered material, Voima accepts gold bars, plates, jewellery and other gold items.

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• Is the gold stored by Voima insured?

  Yes. The gold stored in Voima's vault is insured to its full market value by Liberty Mutual.

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• I am concerned about the price of gold dropping. Should not gold store its value?

  Although its price can fluctuate in the short term, gold has been valued throughout millennia, thus outperforming many official currencies.

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• How much does gold cost at Voima?

  When you buy or sell gold at Voima, you pay the price of gold plus an exchange fee.

  If you buy gold through your currency account or sell gold, you will be shown the exact amounts of what you will get from the exchange upon confirming the transaction. If you buy gold via bank transfer, the gold price applied will be the current price at the time when Voima settles the transaction.

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• Where does Voima store gold?

  The majority is stored in Voima's vault in Finland and the rest is at Voima's gold accounts opened at its Swiss and British trading partners.

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