Customer service by phone is open on weekdays from 10 AM to 1 PM Helsinki time.

Is the gold stored by Voima audited?

Is the gold stored by Voima audited?
Yes. These are conducted by third parties, such as Bureau Veritas and ALS Inspection UK.

Bureau Veritas conducts audits to Voima's vault and accounting system, and ALS Inspection UK assays the purity of the gold. In addition, Voima's auditor verifies that the Customer assets are segregated from Voima's balance sheet. The latest reports and certificates can be downloaded freely.