This is a security measure intended to ensure that it is indeed you who is opening the account, and not someone who has happened to come across your ID.
Send a request to Voima's Data Protection Officer either by email at dpo@voimagold.com or by sending mail to the following address:
Voima Gold Ltd. / Data Protection Officer
Bulevardi 5
00120
Helsinki
Finland
Yes, if you are liable to pay taxes in Finland. In other cases, you should consult your local tax authorities for the answer.
Read full answerNo. Voima submits information to the Finnish Tax Administration only in accordance with the legal requirements. Thus, no information is submitted automatically or by Customers' requests. Rather, the person liable to pay taxes is responsible for submitting their own information to the tax authorities.
Open on new pageYes. You need two factors to log into your account: a password and an SMS code. This makes it harder for unauthorised people to access your account and, thereby, two-factor authentication adds an extra layer of security to your Voima Account.
Open on new page
Voima alone collects user information on its website, and no third-party services are used for this. The user information collected by Voima is not shared with any third parties in any way.
It is impossible to identify users based on the collected user information. This information is therefore not personal data.
Voima collects information about the use of the website and the application primarily in order to detect issues in the systems. When the actions carried out before the issue are known, it is easier to track down the root cause and fix it. The information also helps Voima to ascertain that its services can be used on all devices.
Secondarily, the website tracking helps Voima to understand whether its advertising has reached the intended audience. Voima does not use the collected information to target any advertisement. In addition, Voima does not share the collected information with any of its advertising channels.
Open on new pagePlease contact Voima's Customer care.
Open on new pageNo. Voima requires that each Customer is identified in order to ensure the provision of safe services and to comply with AML/CFT legislation.
Open on new page
Yes. You can do this through your own bank account by setting a sum that will be transferred to your Voima Account regularly, for example once a month.
In case you need help with this, please contact Voima's Customer care.
Open on new pageYou can use this link to access the terms.
Open on new pageNo. The bank account that you wish to make transfers from and into must have been opened in your name.
Read full answerThe content is not available in the selected language.